Privacy Policy for ITimeRecord

Last updated: April 29, 2024

This Privacy Policy for ITimeRecord. (“ITimeRecord”) includes important information about your personal data and we encourage you to read it carefully.

Welcome

Ravensbay cares about the security and privacy of the personal data that is entrusted to us.

This Privacy Policy for ITimeRecord (“ Privacy Policy ”) describes the “Personal Data” that we collect about you in connection the ITimeRecord service that links to this Privacy Policy , including how we use it, how we disclose it, your rights and choices, and how you can contact us about our privacy practices. This Privacy Policy , also outlines your data subject rights that may apply under The Data Protection Act 2018 which is the UK's implementation of the General Data Protection Regulation (GDPR).

“ITimeRecord” means the ITimeRecord service covered by this Privacy Policy.

“Ravensbay”, “we”, “our” or “us” means Ravensbay Ltd. the company responsible for providing ITimeRecord. Ravensbay is responsible for the collection and use of personal data under this Media Privacy Policy.

“Personal Data” means any information that relates to an identified or identifiable individual, and can include information about how you engage with ITimeRecord (e.g. device information, IP address).

1. Personal data that we collect and how we use and disclose it

See Section 3 below for further information on the legal bases which we rely on for using (processing) your Personal Data.

a. Personal Data That We Collect

When you visit ITimeRecord, we generally receive your Personal Data either from you providing it to us or through our use of cookies and similar technologies. We may process some or all of the following Personal Data:

  • Forms. If you choose to fill in a form on third party websites featuring our advertising (e.g. LinkedIn), we will collect the information included in the form, usually your contact information and other information provided by you in connection with that form related to ITimeRecord.
  • Cookies. When you visit our Sites, we will receive your Personal Data through our use of cookies and similar technologies. Please see the cookie disclosure and Cookie Policy on the relevant Site for more information.
  • Contact information. When you start a free 30-day trial for ITimeRecord we will collect your contact information, including your name, postal address and email address. If you choose not to subscribe to the ITimeRecord service we will offer you a choice of whether to remain on an ITimeRecord mailing list for future marketing communications or unsubscribe from these communications.
  • Account. If you subscribe and create an account on ITimeRecord, we will collect your username, password, email address, and other information provided by you on your profile. We will also collect the actions you take on the site (such as resetting your password) and other related information (such as log and usage data).

b. How We Use and Disclose Your Personal Data

We use and disclose your personal data in the following ways:

  • Delivering ITimeRecord. We will use your Personal Data in the delivery of the ITimeRecord service. For example, if you set up an account on our ITimeRecord, we will use that information to manage and maintain your account.
  • Communications. We may communicate with you using the contact information we have about you e.g. using email, to provide information about ITimeRecord, invite you to participate in feedback surveys, or otherwise communicate with you for marketing purposes, provided that we do so in accordance with applicable law, including any consent or opt-out requirements. For example, when you submit your contact information to us or when we collect your business contact details through our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, send you information that you have requested on our products and services and include you on our marketing information campaigns.
  • Personalization. We use information about you that we gather from cookies and similar technologies to measure engagement with the content on ITimeRecord, to improve relevancy and navigation.
  • Improving and Developing our Services. We use analytics on ITimeRecord to help us analyze your use of the service and diagnose technical issues. We also use the Personal Data we collect to improve ITimeRecord and support our efforts to make it more relevant to you and more useful.
  • Advertising. As allowed by law, we use and disclose Personal Data collected with others so that we may advertise and market ITimeRecord to you. We may advertise ITimeRecord to you through interest-based advertising and emails, and seek to measure the effectiveness of our ads. Ravensbay does not sell or share Personal Data to others for their marketing purposes. If you choose to submit Personal Data to us to participate in an offer or promotion, we will use the Personal Data you submit to administer the offer, program or promotion.
  • Harm Prevention and Security. We collect and use Personal Data to help us to detect and manage bad actors on ITimeRecord and otherwise seek to secure the service against unauthorized access, use, modification or misappropriation of Personal Data, information and property. We may collect information from you, and about you, from third parties. For example, to protect ITimeRecord, we may receive information from third parties about IP addresses that malicious actors have used.
  • Compliance with Legal Obligations. We use Personal Data to meet our contractual and legal obligations.

2. Personal data disclosure

In addition to the ways described above, we may disclose Personal Data in the following ways:

  • Service Providers or Processors. In order to provide ITimeRecord to you and to communicate, market and advertise ITimeRecord, we will rely on others to provide us services. Service providers (also known as “processors”) provide a variety of critical services, such as hosting (storing and delivering), analytics to assess the speed, accuracy and/or security of ITimeRecord and subscription management. We authorize such service providers to use or disclose the Personal Data to perform services on our behalf and to comply with applicable legal requirements. We require such service providers to contractually commit to protect the security and confidentiality of such Personal Data. Our service providers are predominantly located in the United Kingdom and the European Union.
  • Others with Consent. In some cases we may not provide a service, but instead refer you to, or enable you to, others to get services. In these cases, we will disclose the identity of the third party and the Personal Data that will be disclosed with them, and seek your consent to disclose the information.
  • Corporate Transactions. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, sale, joint venture, assignment, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we may disclose Personal Data with third parties in connection with such transaction. Any other entity which buys us or part of our business will have the right to continue to use your Personal Data, but subject to the terms of this Privacy Policy.
  • Compliance and Harm Prevention. We disclose Personal Data as we believe necessary: (i) to comply with applicable law, (ii) to enable payments; (iii) to enforce our contractual rights; (iv) to secure or protect ITimeRecord, rights, privacy, safety and property of us, you or others, including against other malicious or fraudulent activity and security incidents; and (v) to respond to valid legal requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence. Please note that we do not monitor forums for disclosure of Personal Data by others, if you need assistance, please contact us as identified below.

3. Legal basis for processing personal data

We rely upon a number of legal grounds to enable our processing of your Personal Data in connection with our Services.

a. Contractual and Pre-Contractual Business Relationships.

We process Personal Data for the purpose of entering into business relationships with you and to perform the respective contractual obligations that we have with you. Activities include:

  • Creation and management of accounts and account credentials;
  • Accounting, auditing, and billing activities (as applicable); and
  • Processing of payments, including fraud detection and prevention, optimizing valid transactions, communications regarding such payments, and related customer service (as applicable).

b. Legal Compliance.

We may process your Personal Data in order to comply with laws associated with the identification and reporting of illegal and illicit activity.

c. Legitimate Business Interests.

Where allowed under applicable law, we rely on our legitimate business interests to process your Personal Data, including the following:

  • Determine eligibility for and offer other Ravensbay products and services;
  • Respond to inquiries, send service-related notices and provide customer support;
  • Promote, analyze, modify and improve ITimeRecord, systems, and tools, and develop new products and services, including reliability of ITimeRecord;
  • Manage, operate and improve the performance of ITimeRecord by understanding its’ effectiveness and optimizing our digital assets;
  • Analyze and advertise ITimeRecord;
  • Conduct aggregate analysis and develop business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of, our business;
  • Disclose Personal Data with third party service providers that provide services on our behalf and business partners which help us operate and improve our business;
  • Enable our network and information security, including ITimeRecord

d. Consent.

We may rely on consent to collect and process Personal Data from time to time. When we process Personal Data based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on such consent before the consent is withdrawn.

4. Your rights

You may have choices regarding our collection, use and disclosure of your Personal Data:

a. Opting out of receiving electronic communications from us

If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we retain the right to communicate to you regarding the services you receive (e.g. support and important legal notices).

b. Your data protection rights

Depending on your location and subject to applicable law, you may have the following rights:

  • The right to request confirmation of whether Ravensbay processes Personal Data relating to you, and if so, to request a copy of that Personal Data;
  • The right to request that Ravensbay rectify or update your Personal Data that is inaccurate, incomplete or outdated;
  • The right to request that Ravensbay erase your Personal Data in certain circumstances provided by law.
  • The right to request that Ravensbay restrict the use of your Personal Data in certain circumstances, such as while Stripe considers another request that you have submitted (including a request that Ravensbay make an update to your Personal Data);
  • The right to request that we export your Personal Data that we hold to another company, where technically feasible;
  • Where the processing of your Personal Data is based on your previously given consent, you have the right to withdraw your consent at any time;
  • Where we process your information based on our legitimate interests, you may also have the right to object to the processing of your Personal Data. Unless we have compelling legitimate grounds or where it is needed for legal reasons, we will cease processing your information when you object.
  • The right not to be discriminated against for exercising these rights; and/or
  • The right to appeal any decision by Ravensbay relating to these rights.

You may have additional rights regarding your Personal Data under applicable law.

c. Process for exercising data protection rights

To exercise your data protection rights please contact Ravensbay at the email address in para. 8.

d. Applicable entities involved

  • Ravensbay
  • Information Commissioner’s Office (IOC)

5. Security and retention

We make reasonable efforts to provide a level of security appropriate to the risk associated with the processing of your Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data covered by this Privacy Policy against unauthorized access, destruction, loss, alteration or misuse. Personal Data is only accessed by a limited number of personnel who need access to the information to perform their duties. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

We retain your Personal Data as long as we are providing ITimeRecord to you or our Business Users (as applicable) or for a period during which we reasonably anticipate providing ITimeRecord. In cases where we keep Personal Data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.

6. International data transfers

Where applicable, Personal Data may be stored and processed in any country where we do business, We may transfer your Personal Data to countries other than your own country, including to the United States. These countries may have data protection rules that are different from your country. When transferring data across borders, we take measures to comply with applicable data protection laws related to such transfer. Officials (such as law enforcement or security authorities) in those other countries may be entitled to access your Personal Data.

7. Updates and notifications

We may change this Privacy Policy from time to time to reflect new services, changes in our Personal Data practices or relevant laws. The “Last updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes are effective when we post the revised Privacy Policy on ITimeRecord. To the extent permitted by law, we will provide you with disclosures and alerts regarding the Privacy Policy or Personal Data collected by posting them on ITimeRecord.

8. Contact us

If you have any questions or complaints about this Privacy Policy, please contact us by email.

Ravensbay use cookies and similar technologies to collect user data as follows:
Required cookies  are necessary for the site to function, for example, to remember your log-in details and provide secure log-in
Functional cookies help us to optimize the site, for example, to collect statistics or to save your preferences
Please visit our Privacy Policy  for more information.